What Information We Collect
We only collect information that is necessary to provide our services, manage training participation, and ensure a supportive learning environment.
Personal Information
This includes name, contact details, organizational affiliation, and payment information provided during registration or inquiry.
Training Participation
We collect data regarding course progress, participation in de-escalation drills, attendance records, and feedback provided for professional development.
Health-Related Signals
In specific contexts (e.g., self-regulation coaching), we may collect data on stress triggers or behavioral health goals to tailor our communication strategies.
How We Use Your Information
At Carris' Conflict Communications, we use the information we collect primarily to deliver our specialized training programs and professional consulting services. This includes managing enrollment, tracking learner progress, and issuing certifications upon successful completion of our de-escalation courses if necessary. We also use contact data to respond to inquiries, provide essential updates regarding your participation, and improve the quality of our instructional content.
For our organizational clients, we use aggregated, de-identified data to provide insights into training efficacy and workforce readiness. We do not use participant health-related data for marketing or any secondary purposes unrelated to the delivery of the specific training program requested. Our internal business operations utilize high-level analytics to ensure our technical platforms remain secure and continue to meet the unique de-escalation needs of healthcare and behavioral health environments.
Security & HIPAA Alignment
While Carris' Conflict Communications is not a healthcare provider, we prioritize information security by mirroring healthcare privacy standards in all our organizational and individual learner training sessions.
How Information is Stored & Protected
All information collected through our training sessions, including participation data and learner insights, is stored in encrypted, secure environments. We implement strictly governed access controls similar to those required under HIPAA to ensure that your sensitive organizational and training data remains confidential and protected against unauthorized access. Our protocols are specifically designed to meet the rigorous security demands of our partners in healthcare and behavioral health settings.
Data Governance & Usage
The data we collect is used exclusively to facilitate training excellence and organizational development. This includes tracking participation, assessing training impact, and providing health-aligned de-escalation resources. We do not sell participant data. Information is only shared when explicitly required by law or to provide service continuity as outlined in your organizational agreement, ensuring learner rights to access, correction, and choice are always honored.
Participant and Client Rights
Right to Access and Portability
You have the right to request a copy of the personal information we hold about you, including training participation records and any data related to behavioral health training assessments.
Right to Correct or Delete
If you believe the information we have is inaccurate or incomplete, you may request a correction. You may also request the deletion of your personal data, subject to legal or organizational retention requirements.
Communications Choices
You have the choice to opt-out of non-essential communications at any time. We will always seek explicit consent before using your data for any purpose other than fulfilling our training and consulting obligations.
Sharing and Protecting Your Information
While CCC is not a healthcare provider, we are deeply committed to privacy. We follow HIPAA-aligned privacy practices when working with healthcare and behavioral health organizations. We do not sell your personal data. Information is only shared with trusted partners when necessary to deliver our services (such as training platform providers), to comply with legal obligations, or with your explicit consent. All data is stored in secure, encrypted environments to ensure the highest level of protection for organizational decision-makers and individual learners alike.
Questions or Concerns?
If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights regarding your personal information, please reach out to us directly. We are committed to protecting your data and will respond to your inquiry promptly and professionally.
Contact Email
Carris' Conflict Communications | Minneapolis Based Business
How Policy Changes Are Communicated
Carris' Conflict Communications reserves the right to update this Privacy Policy at any time. When we make significant changes to the way we treat your personal information, we will notify you by placing a prominent notice on our website or by sending an email to the primary email address specified in your account. We encourage you to periodically review this page for the latest information on our privacy practices to stay informed about how we are protecting the data we collect.
Last Updated: May 6, 2026